JB
  • Apps
  • Journal
  • Support
View apps

PreQx Support

How can we help?

Support for families using PreQx before a hospital visit or operation.

Email Studio JB ›
01

Restore the stories

Open the story library and tap Restore Purchase. Make sure the device is signed in to the same Apple Account used for the original purchase.

02

Price and currency

The purchase price is supplied by the App Store and appears in the currency for the current App Store storefront. Changing the device language alone does not change the storefront or billing currency.

03

Microphone access

The breathing games can use the microphone only to detect blowing in real time. If detection is unavailable, open iOS Settings, find PreQx, and enable Microphone. No audio is recorded or stored.

04

Medical information

PreQx is an educational companion, not a medical device. It does not diagnose, treat, calculate medication or fasting times, or replace instructions from your hospital and medical team.

05

Contact

For technical help, include the device model, iOS version, app language, and a short description of the problem. Do not send private medical information. Email jbdelcros@gmail.com.

Read the PreQx Privacy Policy.

JB

Thoughtful apps for everyday life.

Explore

AppsJournalSupport

Legal

PrivacyTerms

© 2026 Studio JB. All rights reserved.

Designed with care.